Privacy Policy | PremiumHotels Romania

PremiumHotels Romania Privacy Policy

Last updated: October 7, 2025

This Privacy Policy explains how PremiumHotels Romania (“we”, “the platform”, “the service”) collects, uses, stores, and protects the personal data of users of our platforms — premiumhotels.ro and glampinghub.ro — including visitors, clients, partners, and accommodation operators, when you use our website or services (including contact forms, platform registration, direct bookings, or B2B collaborations).

By using our platforms www.premiumhotels.ro and www.glampinghub.ro, you agree to the practices described in this policy.

We are committed to respecting your right to privacy and ensuring transparency in how we use your personal data, in accordance with applicable legislation, including the General Data Protection Regulation (GDPR).

1. Who We Are?

PremiumHotels Romania is a platform dedicated to promoting and developing boutique hotels and glamping locations in partnership with local operators and investors.

Data Controller:
A&T MILLENNIUM CONSULTING SRL
Registered Office: Comuna Tunari, Ilfov County, Romania
Registration No: J23/4239/2016 | VAT ID: RO15432082

📧 Email: premiumhotels@atmc.ro
📞 Phone: +40 774 494 569

2. What Data We Collect and For What Purpose?

We only collect data necessary to provide you with high-quality services, secure reservations, and transparent collaborations.

We collect personal data for the following purposes:

Processing online bookings or collaboration requests
Service-related communications (confirmations, follow-ups, notifications)
Communication with users and partners
Execution of B2B collaboration contracts
Personalizing your platform experience
Marketing communications (with your consent)
Promoting partner locations through campaigns (with your consent)
Service analysis and improvement
Enhancing browsing experience
Compliance with legal obligations

Automatically collected data may include:

IP address, device type, operating system, browser
Visit duration, visited pages, approximate geographic location

Voluntarily provided data may include:

First and last name
Email address and phone number
Location (for accommodation operators)
Details about hotel or glamping projects (for partners)
Billing or payment details (where applicable)
Optional: preferences, opinions, or content submitted via forms or email.

3. How We Collect Data?

Directly from the user (via contact forms, account creation, or booking requests)
Through partnerships or campaigns (e.g., interest forms)
Via cookies and similar analytical technologies (as detailed in our Cookie Policy).

4. Legal Basis for Processing

In accordance with the GDPR, we process personal data based on:

User consent (e.g., newsletter subscription, contact forms)
Contractual obligations (e.g., bookings, collaborations)
Legitimate interests (e.g., improving the platform, communications, analytics, security)
Legal obligations (e.g., invoicing, archiving, cybersecurity, accounting)

5. Data Sharing

Personal data may be shared only when necessary, with:

IT and marketing service providers contracted by us
Service providers (processors) such as email, hosting, and payment platforms (e.g., Stripe)
Technology integration partners (only when required)
Public authorities (only when legally obligated)
Partner locations (only for confirmed bookings)

PremiumHotels Romania does not sell, transfer, or grant access to your data to third parties for commercial purposes without your explicit consent.

We use Stripe for payments, analytics, and related business services.
Stripe may collect personal data, including through cookies and similar technologies, such as transactional data and device identification details.
These are used to operate and improve Stripe’s services, including fraud detection, loss prevention, authentication, and performance analytics.
You can read Stripe’s privacy policy here: https://stripe.com/privacy

Website and Third-Party Services

Our websites, premiumhotels.ro and glampinghub.ro, are hosted on the Wix.com platform.
Wix provides the online infrastructure that enables us to present our services.
Your data may be stored through Wix’s data storage, databases, and general applications.
They store your data securely on protected servers behind a firewall.

For more information, please refer to Wix’s Privacy Policy: About Privacy | WIX

Our website uses cookies to enhance browsing experience, for analytics, and to personalize content.

We use both first-party cookies (for essential functionality) and third-party cookies, such as those from Wix and Stripe.

You can control or delete cookies via your browser settings.
Disabling cookies may affect the site’s functionality.

For more details, consult:

You may also review our Cookie Policy for information on cookie types, purposes, and management options.

6. Data Retention

We retain data only for as long as necessary for the purposes listed above:

For the duration of collaboration / active account
As required by law (typically 5–10 years, depending on type)
B2B partner data: retained during collaboration and up to 5 years after termination
Marketing data: deleted upon request at any time
Until deletion request (unless another legal basis applies)

7. Your Rights

Under the GDPR, you have the following rights:

Right to be informed
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent at any time

You can exercise these rights by contacting us at premiumhotels@atmc.ro

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania.

8. Data Security

We implement technical and organizational measures to protect data against unauthorized access, loss, destruction, or disclosure, including:

Limited access for authorized personnel only
Encrypted data transmission (SSL)
Secure authentication and restricted admin access
Hosting on secure servers within the EU
Regular data backups
Internal procedures for breach prevention
Internal privacy and security policies

9. Data Concerning Minors

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If we become aware that such data has been collected, we will delete it immediately.

10. Policy Updates

This policy may be updated periodically.
The latest version will always be available on our website.
We will notify users of any significant changes.

11. Contact

For questions, complaints, or privacy-related requests:

📧 Email: premiumhotels@atmc.ro
📞 Phone: +40 774 494 569
🌐 Websites: www.premiumhotels.ro, www.glampinghub.ro

Last updated: October 7, 2025